Terms of service

TERMS OF SERVICE

Welcome to New Star Plus. By accessing or using our website, you agree to the following terms and conditions.

1. ABOUT OUR STORE

New Star Plus is an online clothing store offering fashion and apparel products to customers in India. We aim to provide accurate product information, pricing, availability, and a convenient shopping experience.

2. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to display product descriptions, images, colors, sizes, and other information accurately. However, slight variations in color or appearance may occur due to screen settings and photography.

Product availability may change without notice.

3. PRICING

All product prices are displayed on our website in Indian Rupees (INR). Prices and offers may change from time to time without prior notice.

Any applicable shipping charges will be displayed during checkout before you complete your purchase.

4. ORDERS

When you place an order, you agree to provide accurate and complete information.

An order is considered confirmed after successful order placement and payment verification, where applicable.

We reserve the right to cancel or refuse an order in situations such as product unavailability, incorrect pricing or product information, payment issues, or suspected fraudulent activity.

5. PAYMENT

Payments are processed through the payment methods available at checkout. Customers are responsible for providing accurate payment and billing information.

6. SHIPPING

We currently ship orders within India.

Orders are generally processed within 1–3 business days. After dispatch, delivery generally takes approximately 3–7 business days, depending on the delivery location and courier service.

For complete information, please refer to our Shipping Policy.

7. RETURNS, REFUNDS AND EXCHANGES

Our returns, refunds, and exchange conditions are described in our Refund Policy. Customers should review the policy before placing an order.

8. CANCELLATION

If you wish to cancel an order, please contact us as soon as possible. Cancellation requests may not be possible after an order has been processed or shipped.

9. WEBSITE USE

You agree to use this website only for lawful purposes. You must not misuse the website, attempt to interfere with its operation, or use it for fraudulent or unlawful activities.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. These third parties may have their own terms and privacy policies. New Star Plus is not responsible for the content, policies, or practices of third-party websites.

11. ACCURACY OF INFORMATION

We make reasonable efforts to keep the information on our website accurate and up to date. However, errors or omissions may occasionally occur. We reserve the right to correct errors and update information when necessary.

12. CONTACT INFORMATION

If you have questions about these Terms of Service, orders, products, shipping, or returns, please contact New Star Plus using the contact information provided on our website.

Thank you for shopping with New Star Plus.