Privacy policy

Last updated: July 21, 2026

A New Star Plus, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, browse our products, or place an order with us.
By using our website or purchasing our products, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, create an account, contact us, or place an order, we may collect certain information, including:
Full name
Email address
Mobile or phone number
Billing address
Shipping address
Order and purchase details
Information you provide when contacting our customer support
Device and website usage information, such as IP address, browser type, and information collected through cookies and similar technologies
We collect only the information that is reasonably necessary to operate our online store, process orders, provide services, and communicate with customers.
2. How We Use Your Information
We may use the information we collect to:
Process, confirm, and fulfill your orders
Arrange shipping and delivery of your purchases
Communicate with you regarding your orders
Provide customer service and respond to your questions
Process payments through our selected payment service providers
Send order, shipping, and delivery updates
Improve our website, products, services, and customer experience
Detect, prevent, and address fraud, security issues, or other unauthorized activities
Comply with applicable legal and regulatory requirements
Send promotional offers, updates, or marketing communications where you have provided consent or where permitted by applicable law
3. Payment Information
When you make a purchase through our website, your payment may be processed through a third-party payment service provider.
New Star Plus does not directly store your complete debit card, credit card, UPI, or banking credentials on our website. Payment information is processed by the payment service provider according to its own terms, privacy policy, and security practices.
We may update this Privacy Policy when we select or change our payment service provider.
4. Sharing of Your Information
We may share necessary information with trusted third-party service providers who help us operate our business, including:
Shopify, which provides our e-commerce platform
Payment processing and payment gateway providers
Shipping and delivery partners
Website and technology service providers
Customer support and communication service providers
Marketing service providers, where applicable
Government authorities or other parties where required by applicable law
We do not sell or rent your personal information to third parties.
We only share information that is reasonably necessary for the relevant business purpose or as required by law.
5. Shopify
Our online store is hosted and operated using Shopify. Shopify provides the e-commerce platform that allows us to sell our products and provide services to our customers.
When you use our website, your information may be processed by Shopify and its service providers in accordance with their applicable policies and terms.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
Help the website function properly
Remember your preferences
Improve your browsing and shopping experience
Understand how visitors use our website
Improve our products and services
Support marketing and advertising activities, where applicable
You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect some features or functionality of our website.
7. Data Security
We take reasonable measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no method of electronic transmission or storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
8. Order and Shipping Information
To fulfill your orders, we may need to share relevant information, such as your name, phone number, and shipping address, with shipping and delivery partners.
We currently provide shipping services within India.
9. Marketing Communications
If you choose to subscribe to our marketing communications, we may send you information about:
New products
Special offers
Discounts
Sales
Promotions
Other updates related to New Star Plus
You can unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the communication or by contacting us.
10. Children's Privacy
New Star Plus sells clothing for different age groups, including children's clothing. However, our website and online purchasing services are intended for use by individuals who are legally able to enter into purchases or contracts.
We do not knowingly collect personal information directly from children for the purpose of making purchases without appropriate involvement or consent from a parent or legal guardian.
11. Your Privacy Rights
Depending on applicable law, you may have certain rights regarding your personal information, which may include:
Requesting access to personal information we hold about you
Requesting correction of inaccurate or incomplete information
Requesting deletion of your personal information where legally permitted
Withdrawing consent for certain uses of your information
Opting out of marketing communications
Asking questions about how your personal information is collected and used
To make a privacy-related request, please contact us using the details provided below.
12. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal and regulatory requirements.
When personal information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.
13. Third-Party Links
Our website may contain links to third-party websites or services. These third-party websites have their own privacy policies and terms.
New Star Plus is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
14. Changes to This Privacy Policy
We may update or change this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable laws.
When we make changes, we will update the "Last updated21 july 2026" date at the top of this Privacy Policy. We encourage you to review this page periodically for the latest information.
15. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, you can contact us:
Business Name: New Star Plus
Email: newstarplussurat@gmail.com
Phone: +91 9727581561
Business Address: Yamuna Bag, Opposite to Sangita Steel, Main Road, Surat, Gujarat, India
Shipping: We currently ship orders within India.